Questions to ask a rug cleaning company

Questions to Ask a Rug Cleaning Company

No matter what type of rug you need to have cleaned, it's important the rug cleaning company you select has the right credentials and training to clean it properly so as to extend the life of your rug and get out any stains or dirt particles that may be seen or unseen.

Here are some good questions you may want to ask before you get your rug cleaned.

Questions to Ask a Rug Cleaning Company
  • What kind of training/certifications do you have in rug cleaning/care?
  • Do you have insurance for my area rugs when they are picked up and stored in your facility?
  • What is the normal turn around time to get my rug back?
  • Do you offer pick up/drop off for rugs and if so, what is the cost?
  • Can I drop off my rug at your facility?
  • What type of rugs to you clean? Are there any you don't clean?
  • Do you offer rug repair?
  • What is your rug cleaning process?
  • Do you offer fiber protector?
  • Do you offer rug storage?
  • Can you wrap my area rug for storage?
  • Do you do furniture moving?
  • Do you clean rugs at my location (Hint - not recommended for handmake or high-end rugs) or only at your location?

These questions will help you get a better idea of what level of skill and services your rug cleaner offers. REMEMBER - not everyone who cleans rug is a rug professional so it's best to do your homework!

To find out of you have a certified Rug Ranger in your area, click here.